In this workshop, Jessica Peña, Director of Workforce Management and Talent Operations at Atlantic Health Systems, provides a detailed guide on how to apply design thinking within talent acquisition. Drawing from her extensive experience in various industries, Jessica shares real-world case studies and actionable strategies to help participants facilitate effective design thinking sessions. This workshop is designed to help organizations foster a user-centric mindset, spark innovation, and solve complex challenges through collaborative problem-solving.

Key topics discussed included the importance of diversity in problem-solving sessions, the value of bringing together individuals with different perspectives and backgrounds, and the role of facilitation in guiding the design thinking process. 

Overall, the workshop provides insights into the principles and practices of design thinking, emphasizing its role in fostering creativity, collaboration, and innovation within organizations.

What You Will Learn:

• Introduction to Design Thinking: Understand the fundamental concepts and benefits of design thinking, and how it can be applied to talent acquisition. 

• Facilitating Design Thinking Sessions: Learn how to plan and conduct engaging design thinking workshops, including setting objectives, involving cross-functional teams, and using effective tools and exercises. 

• Phases of Design Thinking: Explore the different phases of design thinking—Examine, Understand, Ideate, Experiment, and Distill—and how to navigate each phase to achieve optimal results. 

• Case Studies and Practical Applications: Gain insights from real-life case studies demonstrating the successful application of design thinking in recruitment and onboarding processes. 

• Overcoming Common Challenges: Discover strategies to handle common obstacles such as analytical thinking dominance, lack of motivation, and ensuring diverse participation.